01. Apply For Return Method

If you need to return the bathtub tray, you can apply for the return in one of the following two ways:

(1) Contact our customer service staff Christopher Mcphail by email [email protected] to apply for a return.

(2) Find the order you need to return on your account order details, submit your return request, and we will review it for you as soon as possible.

02. Return Requirements For Bathtub Tray

Returns are valid within 14 natural days without the need for reasons.

The returned bathtub tray must be in a brand new condition.

Please use the original packaging for the returned bathtub tray.

The returned bathtub tray should have no obvious signs of damage.

The returned bathtub tray should not have any signs of artificial damage.

The returned bathtub tray should not be deformed.

The returned bathtub tray should not be broken.

The return of the bathtub tray should not affect our secondary sales.

03. Return Order Processing Time

The return policy service time of Neretspace.com is Monday-Friday/10:00 AM-6:00 PM (MST).

Once you apply for a return, we will deal with the return order for you within 1-3 business days.

Orders are not processed on weekends.

04. Return Process

(1) Once you apply for a return, we will deal with the return order for you within 1-3 business days.

(2) If you need to return the bathtub tray, please send it to be returned to 5209 W Seldon Ln, Glendale, Arizona, 85302, recipient is Christopher Mcphail.

(3) Please send the order number and courier information to [email protected] after you sending bathtub tray.

(4) Once the returned bathtub tray has arrived at Neretspace.com’s warehouse and has been successfully inspected, the return process will be started.

05. Return & Replacement Fee Bearer

If the bathtub tray we sent is broken, stained, scratched, abrasion, the return freight will be for Neretspace.com.

If the customer dislike the color, workmanship, style of our bathtub tray, the return freight will be for the consumer’s account.

All returns of bathtub tray on Neretspace.com do not charge a re-listing fee.

06. Refund Amount

The refund amount will be credited back to your payment account within 1-2 business days.

Please be patient, thank you.

07. Contact Information

If you have any questions or suggestions about Return Policy, please contact by email [email protected], our customer service staff Christopher Mcphail will reply you within 24 hours, thank you.