01. Delivery Date

The delivery date is estimated to be between 7-12 business days, which includes an order processing time of 1-3 business days and a shipping time of 6-9 business days.

02. Shipping Order Processing Time

The shipping order service time of Neretspace.com is Monday-Friday/10:00 AM-6:00 PM (MST).

Shipping orders will be processed within 1-3 business days.

Order processing ends at 6:00 PM daily and orders placed after 6:00 PM will be prioritized starting at 10:00 AM the next business day.

Orders are not processed on weekends, your orders for Saturday and Sunday will be prioritized for processing starting at 10:00AM the following Monday.

03. Shipping Method and Shipping fees

Free standard shipping for all US orders over $50. 

For order over $50, we will ship by free and do not charge shipping fees.

For orders under $50, you’ll pay $5 shipping fees.

Shipping time is 6-9 business days.

04. Cancel The Order

After the order payment is successful, the user can check the order status in the account order details.

You can cancel your order within 30 minutes of placing your order.

After 30 minutes, our orders will enter the packing process, once packed it is impossible to cancel the order, please understand our work, thank you.

05. Sale Taxs and Customs Fees

Our warehouse is at 5209 W Seldon Ln, Glendale, Arizona, 85302, where your bathtub tray will ship from after you place your order.

We hereby declare that we do not charge customs fees and sales tax to ensure that you can purchase our products at the most affordable prices, making your shopping experience more economical and convenient.

06. Sign For Receipt

We hope that you sign for it yourself. If someone else signs for it, please ensure that your package will not be lost.

Please check whether the package and bathtub trays are intact before signing.

If the bathtub tray has broken or stained or cratched, please reject it and promptly contact our customer service staff Christopher Mcphail, we will promptly arrange a replacement or refund for you.

07. Contact Information

If you have any questions or suggestions about Shipping Policy, please contact by email [email protected], our customer service staff Christopher Mcphail will reply you within 24 hours, thank you.